Managed Services
Key Activities Undertaken
- Regular Headcount, Productivity, Efficiency, and various MIS reports
- Capturing Real-time productivity data for deployed associates
- Ensuring teams to meet KPI – Targets
- Managing duty roasters, floaters, relievers
- Manpower ready deployments with assets like laptops, Data Cards, mobile phones, tablets, toolkits, PPE, Uniform, and other essentials
- Counter attendance management, Work Audits, checks, etc. to ensure higher productivity Regular training programs for skill enhancement and behavior of employees
Key Projects executed under SLA Vertical
Direct Marketing Agency for new PNG connections across Delhi & NCR for the largest gas distribution company in the city
Door to door Survey | Lead Generation | Marketing Activities | Sales | Workforce Management | Documentation | Data Management in CRM
Outsourcing of Electrical, Mechanical and Instrumentation maintenance for CNG and PNG across Delhi & NCR for the largest gas distribution company in the city
Maintenance of CNG Gas stations | Complaint Management | Technical Support |
Outsourcing of Meter reading Services in parts of Delhi for the largest power distribution company in Delhi
Door to Door real-time data input|Data output | Door to door Bill Distribution | Maintaining POD
Outsourcing of Operations and Maintenance of Mobile Network Towers
Maintenance of Mobile Network Towers | Complaint Management | Technical Support |
Outsourcing of Customer Support Services for Largest Oil and Gas Company
Inbound queries | Complaint management | Grievance handling & Support
Outsourcing of In Shop Promoters for a Fortune 500 Company pan India
Lead Generation | Sales Promotion |
Outsourcing of Pre-sales Activities for a Fortune 500 Company Pan India
Lead Generation | Channel Management | Solution Management |
Call Us 24/7
+91-98337 97146
Email Address
shrenik@estv.in
Open Hours
Daily 9:00-20:00
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